The Office Manager’s responsibility is to forge strong relationships, both with their fellow DMI employees and with DMI vendors. This person understands that both employees and the company need to follow DMI processes and procedures and can speak up if processes are being ignored or if a procedure needs updating. The Office Manager can see the big picture of what it takes to run a company day to day and understands that employees require the correct equipment and support so that they may focus on doing their job. The Office Manager understands that DMI expenses are just as important as revenue and keeps their eye on the budget.
Essential Roles & Responsibilities:
Vendor Relations: Forge relationships with DMI support vendors, have a working knowledge of internal systems and act as a point person between DMI employees and the vendors to resolve potential issues. Essentially to ensure DMI employees are able to work productively, meet company standards and focus on doing their job.
Payroll & HR Processes: Maintain company files per required laws, regulations and DMI requirements. Have documented processes & procedures set forth.
Hiring & Onboarding: Maintain all departments’ hiring processes per the DMI procedures and work with department leaders. Assist with the onboarding and off-boarding of all employees.
Budgeting: Work with the bookkeeper to monitor all departments’ budgets to ensure items are categorized and accounted for properly. Accountable for the General department’s budget and owns all the DMI benefits and payroll for budget, planning and employee needs. Have documented processes & procedures set forth.
The Office Manager should be organized, detailed, creative, independent, a problem solver, a multitasker and have the ability to anticipate what is needed.
- Highly proficient with the Microsoft suite of products, especially Excel
- Customer Service background
- Familiar with accounting software, preferably QuickBooks
- Experience using a payroll platform, Paylocity a plus
- 3+ years or Office Administrator or Office Manager experience
Attitude & Habits:
The Office Manager should be a self-starter, serious, personable, proactive, results oriented, professional and calm. This person should have an analytical mind and be operationally focused, process driven, routine oriented and a list maker.
The Office Manager role will be a hybrid position. This person will have the option to primarily work from home but must also have the ability to work from the Hingham office a few days per week. The exact hybrid schedule is flexible.